Title: Communication Skills for the 21st Century

Author: Bill R. Swetmon

From the author: "We live in the communication era. Technology has made it possible to be in instant communication, via satellite or computer, to persons around the world. Yet the skills that make it possible to connect to another person emotionally, intellectually, and spiritually are needed as much today as ever before.

Communication Skills for the 21st Century is a "working with people" book designed to do just that, help you, the reader, to work more effectively and efficiently with others.

Summary: This book answers some of the following questions...

• What characterizes a confident person?
• How can you speak so others will listen?
• What can you say to calm an irate customer?
• How do you use a pause in conversation to process information?
• How do you keep your body young & healthy?

...and covers some of the following areas:

• The do's and don'ts of a successful job interview
• How to ensure you are being heard
• Rules of etiquette at a business luncheon or formal dinner
• How to confidently express your ideas
• The qualities of futuristic leaders
• How to overcome the #1 marital problem today, and more!

You'll immediately enhance all your communication skills, and you'll use it every day - keep it in your desk, briefcase, purse, or on the bedside table. Refer to it often - discover the joy and success of an effective communicator!

Retail Price: $14.95

Alternatively, please send a check or money order  for $10.95, plus $3.00 shipping and handling, to Skill-Speak Press, PMB 702, 2520 Ave. K, Ste. 700, Plano, Texas 75074

Or visit amazon.com

How to contact the author: bilsullivan@whoareyou.ws

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